Our Guarantee of Satisfaction

The JD Standard

Every JD piece is designed and created to the highest standards of quality and care. From sourcing ethically certified diamonds to our meticulous attention to detail, we ensure that every creation meets our uncompromising standards — and yours.

Our Guarantee of Satisfaction

At JD, we understand that creating a bespoke piece means bringing to life something entirely unique — a design shaped by your story, your style, and your vision.

We stand behind every JD creation with complete confidence. Each piece is crafted with care, precision, and integrity, reflecting our unwavering commitment to quality and craftsmanship.

Your satisfaction is not just our goal — it’s our promise. If there’s ever an element that doesn’t feel completely right, we’ll continue to refine it until it’s perfect to you.

To compliment our satisfaction guarantee we also proudly offer a lifetime manufacturing warranty. This warranty covers any fault arising from the craftsmanship or materials of your piece.

Please note that our warranty does no cover damage caused by wear and tear, accidents, misuse, or unauthorised repairs — as these are part of the natural journey of jewellery worn and loved over time.

Should your piece ever require care, our team will gladly assess and restore it with the same attention and respect with which it was first made. Because true craftsmanship is built to endure life — and your JD piece is designed to be loved, worn, and passed down for generations to come.